Sizing & Fit

Q: How do I know my size?

A: You can refer to our size guide for detailed measurements of foot length, width, and girth.

Q: Are MiRRA HEELS true to size?

A: Yes, MiRRA HEELS follows Australian (AU) shoe sizing.

Orders & Shipping

Q: How long will it take to receive my order?

A: Orders are typically processed within 2–3 business days and shipped via standard or express delivery, depending on your selection. Shipping time is additional to processing time.

Q: Do you ship internationally?

A: Yes, we ship to select international destinations. Shipping times and fees may vary by region.

Returns & Exchanges

Q: Can I return my heels if they don't fit?

A: Absolutely. We accept returns within 14 days of delivery, provided the shoes are unworn and in their original condition.

See our Return Policy for full details.

Q: How do I start a return?

A: Simply email us at info@mirraheels.com with your order number, and we'll guide you through the process.

Product Care

Q: How do I clean my MiRRA HEELS?

A: Gently wipe with a soft damp cloth. Avoid soaking or exposing to excessive heat.

Our ultra-microfiber material is durable yet delicate — treat them with the same care you give your craft.

Q: Are your heels vegan?

A: Yes, all MiRRA HEELS are made with premium vegan materials — cruelty-free and dancer-approved.