FAQ
Sizing & Fit
Q: How do I know my size?
A: You can refer to our size guide for detailed measurements of foot length, width, and girth.
For pole heels, we recommend your usual fit; for boots, consider sizing up for comfort.
Q: Are MiRRA HEELS true to size?
A: Yes — our sandals are designed to fit true to size, while boots may feel more fitted due to coverage.
Orders & Shipping
Q: How long will it take to receive my order?
A: Orders are typically processed within 3–5 business days and shipped via standard or express delivery, depending on your selection.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping times and fees may vary by region.
Returns & Exchanges
Q: Can I return my heels if they don’t fit?
A: Absolutely. We accept returns within 14 days of delivery, provided the shoes are unworn and in their original condition.
See our Return Policy for full details.
Q: How do I start a return?
A: Simply email us at info@mirraheels.com with your order number, and we’ll guide you through the process.
Product Care
Q: How do I clean my MiRRA HEELS?
A: Gently wipe with a soft damp cloth. Avoid soaking or exposing to excessive heat.
Our ultra-microfiber material is durable yet delicate — treat them with the same care you give your craft.
Q: Are your heels vegan?
A: Yes, all MiRRA HEELS are made with premium vegan materials — cruelty-free and dancer-approved.
About MiRRA HEELS
Q: What does the name “MiRRA” mean?
A: “MiRRA” reflects both mirror and miracle.
It’s about seeing yourself: your power, your artistry, and transforming every reflection into something extraordinary.
Q: Who is behind MiRRA HEELS?
A: MiRRA HEELS was founded by a pole dancer who believes heels are more than footwear: they’re a form of self-expression.
Each pair is designed with the dancer’s needs, movement, and emotion in mind.